Вакансия Customer Success Manager

Skills

• Microsoft Excel
• Microsoft Word
• Slack
• Trello

Описание вакансии

We are currently looking for an ambitious and customer focused customer success manager.

This is you:
Like us, you like to put the customer first and value feedback to continuously improve our software and processes. You are communicative and assertive and like to share your ideas with the team. You are also open to the opinions of your colleagues and are driven to develop yourself and grow with the company.

In terms of knowledge and experience, you possess:

• Completed WO/HBO education.
• 1-3 years of work experience is a plus, but definitely not a must.
• You are eager to learn and pick up things quickly.
• You are proactive and come up with your own inventive ideas for improvements.
• A service-oriented attitude with an eye for detail.
• You can handle office tools, such as Excel, Word, Slack and Trello.

Job description and duties:

• You will have a customerfacing role, being the direct point of contact for new and existing customers.
• Fun varied work such as providing online training, cleaning and importing data and improving digital manuals and processes.
• You will have a lot of freedom to think about areas for improvement to make the onboarding process of new customers even faster and better.
• You will work closely with the founders and have many opportunities to develop yourself.
• Many growth opportunities in an international scale-up.