JustAnswer — вакансії
- Product / Startup
- 501-1000
- 2003
- Львів
- Automotive, E-commerce / Marketplace, Healthcare / MedTech / LifeScience, Legal, Software Development & Hi-Tech, WEB / UI / UX
Актуальні вакансії компанії
- Google Analytics
- BigQuery
- Microsoft Power BI
- Python
- R
- SQL
- A/B testing
As a Senior Analyst at JustAnswer, you will be a Subject Matter Expert (SME) in professional services domain driving long-term growth and leveraging the latest technologies and methodologies.
In this role, you will drive tangible business impact by delivering high-quality insights and recommendations that are grounded in your ability to combine strategic thinking and problem-solving with detailed analysis. This position offers a unique opportunity to collaborate closely with Product Managers and cross-functional teams, uncovering valuable business insights, devising optimization strategies, and validating them through experiments.
What You’ll Do:
- Collaborate with Product and Analytics leadership to conceive and structure analysis and deliver highly actionable insights from “deep dives” into specific areas of our business.
- Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business.
- Package and communicate findings and recommendations to a broad audience (including senior leadership).
- Perform both Descriptive & Prescriptive Analytics including experimentation (AB, MAB), build Reporting for understanding trends.
- Implement and track business metrics that will help drive the business.
- Help determine growth strategy from a marketing and operations perspective.
- Responsible/Opportunity to operate in an individual capacity as a lead analyst to understand JA audience and guide informed strategic decisions & executions.
What We’re Looking For:
- 5+ years of experience in e-commerce/customer experience products;
- Proficiency in analysis and business modeling using Excel;
- Experience with Google Analytics, BigQuery, PowerBI, and Python/R would be a plus;
- Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer;
- Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis;
- Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results;
- Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills;
- Ability to communicate effectively with all levels of management and partners from a variety of business functions;
- Advanced English level.
- Generative AI
- AI
- A/B testing
- MVP
As Senior Product Manager for JustAnswer Labs, you will lead the ideation, creation, and launch of innovative products that delight our customers and unlock JustAnswer’s next $100M+ business opportunity. In this role, you’ll blend cutting-edge Generative AI with human expertise to deliver unparalleled customer experiences. You are adept at driving cross-functional teams to execute on a compelling product vision, leveraging a lean start-up mindset to validate ideas quickly in a dynamic, high-growth environment. Your mission is to expand our core capabilities, unlock new revenue streams, and drive measurable success aligned with key business performance metrics.
What You’ll Do:
- Lead the ideation, prioritization, technical development, and successful launch of innovative tools, platforms, and products.
- Drive new product initiatives by blending Generative AI and human capabilities to solve complex customer challenges and deliver exceptional experiences.
- Apply lean start-up principles and agile practices to rapidly validate ideas and iterate toward product-market fit.
- Leverage AI-driven data insights, usability studies, qualitative analysis, and primary/secondary research to define clear product requirements.
- Define and deliver MVPs, scalable features, and product enhancements that maximize impact and customer satisfaction.
- Collaborate with sales, data teams, engineering, and potential customers to uncover market opportunities and solve meaningful problems.
- Define, track, and analyze product metrics to make data-driven decisions and measure business success.
What We’re Looking For:
- Skills & Experience:
- Proven track record of delivering innovative, first-generation products, ideally in the AI or data space.
- Strong collaborator with a lean start-up mindset, balancing creativity, speed, and rigor in fast-paced, ambiguous environments.
- Experience leveraging Generative AI or advanced tools to elevate user experiences, with 4+ years of product management in web/mobile applications (B2B or AI experience a plus).
- Skilled in identifying customer needs, driving data-driven decisions, A/B testing, and rapid experimentation.
- Familiarity with Pragmatic Marketing and Design Thinking principles; Bachelor’s degree or equivalent experience.
- Collaboration & Communication:
- Effective working independently or across teams, promoting co-creation and managing priorities seamlessly.
- Exceptional communicator who translates complex AI concepts into clear, actionable insights and aligns stakeholders effectively.
- Leadership:
- Results-driven leader with strong project management skills and a focus on ownership, accountability, and team motivation.
- Strategic planner adept at executing short-and long-term goals while building high-performing, empowered teams.
- Microsoft Power BI
- SQL
- Microsoft Excel
- Microsoft Project
- Asana
- HRIS
- ATS
- Lattice
The HR Analyst for People Projects will lead initiatives that optimize, automate, and enhance our global HR operations. You will work closely with cross-functional teams in San Francisco, Ukraine, and India to implement cutting-edge analytical tools and systems, driving efficiency and data transparency. This role offers the chance to make a tangible impact on our People processes, ensuring excellence in data usage and visualization. If you are passionate about using technology to streamline HR functions and thrive in a dynamic, collaborative environment, this position is perfect for you.
What You'll Do:
- Research and analyze areas for optimization and automation within People processes, systems, and tools.
- Manage data integrity and accuracy, developing data cleaning and preprocessing procedures.
- Create project briefs, validate concepts, and manage stakeholder expectations.
- Coordinate project activities across multiple business units, including Finance and Legal.
- Communicate project status updates to stakeholders using reports and presentations.
- Provide leadership and direction to project team members, setting goals and monitoring performance.
- Conduct post-project evaluations to identify opportunities for process improvement and knowledge sharing.
What We’re Looking For:
- 1+ years of experience in analytics/HR operations.
- Proficiency with analytical tools and systems such as PowerBI, SQL basic, Excel Macros.
- Strong experience with project management tools like Microsoft Project, Asana, or similar.
- Excellent stakeholder management skills and experience in requirements clarification and prioritization.
- Excellent English level, both verbal and written.
- Strong attention to detail and problem-solving abilities.
- Basic knowledge of People processes, including talent acquisition, performance management, compensation and benefits, and employee relations.
- Experience with budgeting and financial management principles.
- Negotiation skills with service providers.
- Project planning and estimation techniques.
- Practical experience with HR systems such as ATS (Greenhouse), HRIS (bob), Performance Management (Lattice), and ADP.
- AI
We are on a mission to revolutionize professional services through the seamless integration of human expertise and artificial intelligence. Guided by our core values - Data-driven, Humble, Courageous, Innovative, and Lean - we aim to optimize every aspect of our business and customer interactions. This role will lead transformative change and make a meaningful impact on our organization and the industry as we become a leading AI company in the $5 trillion dollar professional services space.
What You’ll Do:
As the Head of AI Operations, you will be a dedicated bold, AI champion driving the adoption, optimization, and strategic evolution of AI across all internal teams at JustAnswer. To meet our ambitious AI aspirations, we need a full-time leader with a clear mandate to accelerate AI's impact. Thie role will lead strategic programs, reimagine organizational practices, manage cross-functional efforts, and ensure alignment with our company’s mission and values.
Key Responsibilities:
- AI Strategy and Program Leadership: Develop and implement a comprehensive AI strategy aligned with organizational goals. Lead cross-departmental AI efforts, ensuring cohesive execution and measurable outcomes.
- AI Tool Assessment and Optimization: Conduct end-to-end evaluations of AI tools in use across the organization to identify opportunities for optimization. Provide actionable insights on AI spending and the value derived, enabling data-driven investment decisions.
- Behavioral Change and Alignment: Drive organizational behavior change to foster a culture of AI integration and continuous learning. Align disparate teams to work collaboratively, breaking silos and building synergy.
- Build, Buy, or Borrow Recommendations: Assess AI tools and technologies to determine the most effective strategy for achieving organizational goals. Provide clear recommendations on whether to develop in-house solutions, purchase tools, or collaborate with external providers.
- Project Management and Execution: Oversee the execution of AI-related efforts, managing timelines, resources, and risks with precision. Regularly communicate progress, milestones, and results to stakeholders across the company.
- Champion JustAnswer Values: Embed our core values of being Data-driven, Humble, Courageous, Innovative, and Lean into all AI-related efforts. Foster a positive and inclusive work culture that drives employee engagement and empowerment.
What We’re Looking For:
- Leadership Experience: Proven track record in leading complex, organization-wide programs, ideally related to AI, technology, or digital transformation.
- AI Knowledge: Solid understanding of AI technologies, trends, and best practices in applying AI to drive business impact.
- Strategic Thinking: Ability to define long-term strategic goals while managing day-to-day execution.
- Organizational Influence: Exceptional communication and influencing skills to inspire change and align diverse teams.
- Data-Driven Approach: Analytical mindset with a focus on leveraging data for decision-making and optimization.
- Project Management Skills: Strong planning, execution, and prioritization skills to drive results effectively.
- Alignment with Values: Demonstrated commitment to fostering a work environment that aligns with JustAnswer’s values and culture.
Desired Outcomes in the First 120-days:
- Deliver at least three high-impact, AI-powered "quick wins" across different departments.
- Complete an organization-wide audit of all AI tools and technologies, providing an assessment of their effectiveness and alignment with goals.
- Assessment of all AI tools across the organization reporting current adoption rates, costs, and performance.
- Provide a detailed analysis of AI-related expenditures and their ROI.
- Improving alignment and coordination among various AI training courses/workshops/materials.
- Deliver a self-service hub/AI University.
- Launch programs to embed AI adoption into daily workflows, with measurable cultural shifts evident by the 6-month mark.
- Provide strategic recommendations on what AI tools to buy, build, or borrow for the various needs across the organization.
- Deliver a comprehensive AI operational strategy including metrics of success (e.g. adoptions rates, ROI, etc.)
- Organize an AI Virtual Summit or similar event to share and celebrate learnings and successes internally.
- Lead the process on the IMUA awards program (Bold with AI).
- MVP
- AI
- LLM
About the Role:
We’re seeking a visionary leader to incubate and scale new AI-driven business opportunities. Reporting to the Chief of Staff, you will work alongside the CEO and senior leadership to identify, develop, and deliver the next $100M growth opportunity. This role demands proven experience launching products, optimizing digital workflows, and driving user conversion - leveraging Lean Startup methodologies in entrepreneurial environments.
What You’ll Do:
- Identify, prioritize, and evaluate new ideas based on market, revenue, and EBITDA potential.
- Drive innovation through rapid concept testing, leveraging Lean Startup principles.
- Collaborate with customer research and data analytics teams to align opportunities with user needs.
- Define product requirements for MVPs and enhancements.
- Build, manage, and inspire cross-functional teams.
- Maximize execution in a dynamic, fast-paced environment.
What We’re Looking For:
- Skills & Experience:
- 7+ years of experience, including 5+ years in digital product strategy and growth.
- Proven track record incubating products from concept to launch with measurable financial impact.
- Deep understanding of AI, LLMs, and emerging technologies.
- Expertise in rapid testing, customer delight, and data-driven decision-making.
- Strong leadership, organizational, and project management skills.
- Self-starter with a bias for action and comfort with ambiguity.
- Bachelor's degree required; MBA or Computer Science background a plus.
- Collaboration:
- Ability to work both independently and collaboratively.
- Promote co-creation and encourages others to participate; works smoothly across all levels and departments.
- Manages time and meetings effectively, properly leveraging managers' time.
- Communication:
- Excellent interpersonal and service-oriented skills.
- Proactively shares appropriate level of information across teams.
- Actively listens to others and ensures they are understood.
- Leadership:
- Strong project management and organization skills.
- Self-starter who is action-oriented and leads by example.
- High-level of accountability and acts an owner, develops effective short and long-term plans and goals.
- Provides timely, effective and meaningful feedback that motivates others to improve performance.
- Builds and/or supports a high performing team; recognizes and rewards achievement.
Переваги для співробітників JustAnswer
- Оплачувана відпустка
- Освітні програми, курси
- Регулярний перегляд зарплатні
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