Вакансия Account Manager

Skills

• Microsoft Excel

Описание вакансии

Responsibilities

• Building and maintaining strong, long-lasting trusted relationships with US and European portfolio of clients.
• Operating as the lead point of contact for all customer matters representing their interests and ensuring WOW service provision, including signing Agreements and discussing terms of cooperation, legal onboarding/ offboarding of contractors and employees, payroll administering, coordinating hardware purchase and delivery process, office/ coworking rental, medical insurance provision, preparing financial reports & budgets, IT market overview.
• Coordinating cross-department cooperation for solving client requests.
• Participation in internal company activities (preparing pre-sale materials, budgets, presentations, letters, cooperation with 3rd party providers, etc.)

Requirements

• Has 1+ years of experience (will be a plus in positions such as Client Manager, Account Manager, Customer Success Manager, Project Manager, or others related to cooperation with clients).
• Customer-oriented. Able to identify and effectively meet customer needs, exceed customer expectations, and provide WOW service.
• Upper-Intermediate level of written and spoken English.
• Analytical mind and experience in making calculations and data analytics in Excel.
• Quick learner. There will be a lot of new information and non-regular requests to work with.
• Result-oriented and striving for ongoing professional growth.