Вакансия Customer Virtual Assistant

Описание вакансии

We are looking for Customer Service Agents with a native (or near-native) level of English, Swedish, Norwegian, Finnish, French, or German languages to join our international team and add more diversity into the mix.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

Main responsibilities:

• To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).
• To report on common issues and flag anything urgent.
• To approach customers proactively about select promotions.
• To support with some translations as our "go-to" native speaker.

A few musts:

• Be fluent in written and spoken English (this is the official office language);
• Be interested in learning about iGaming and increasing your tech knowledge;
• Be happy to work different shifts (our Customer Services Department is open 24/7).