Вакансія Account Manager

Опис вакансії

Looking forward to the next one:

• Establish and maintain communication with partners/clients and all parties involved in the project
• Complete tasks in a timely manner.
• Take responsibility for the projects you are assigned to at all stages and focus on achieving the best possible result.
• Know your projects: the peculiarities of cooperation, the capabilities of clients and basic information about them, and timely enter information into the profile of each partner (agreements, meeting call-ups, work plan for a specific task).
• Advise clients in the course of cooperation, involving the team if necessary.
• Establish and maintain communication with partners/clients and all parties involved in the project.
• Manage the process of interaction between clients and partners.
• Communicate with customers, identify their needs and explain the value of products.
• Build relationships with clients and partners based on trust and respect.
• Ability to understand the needs of customers, ability to correctly transform their wishes into a plan and tasks.
• Collaborate with internal departments to facilitate customer satisfaction.
• Collecting and analyzing data to learn more about customer and client behavior.
• Maintaining up-to-date knowledge of the company's products.
• Tracking results on a daily basis.
• Generating and providing reports.
• Understanding industry trends.

Our candidate:

• Has at least 1 year of experience in a similar or related position in the gaming industry (B2B/B2C).
• Good analytical skills.
• English - at least B2 (spoken and written), knowledge of Portuguese will be a plus.
• Ability to work with clients, find an individual approach.
• Experience in resolving conflict situations.
• Able to quickly find answers to any questions within the team.
• Quick adaptation to changes.
• Able to work effectively with large amounts of information.
• Ambitious and willing to develop not only themselves but also the department.
• Proactive and not afraid to take responsibility.