Nestle Integrated Business Services Lviv — вакансії

In this role, you will combine technical expertise and process redesign/rethinking, optimization and automation skills to drive continuous improvement practices within the Tech Innovation domain applied to Marketing Processes.
You will use your wide technical background and experience developing tech solutions to take a hands-on approach to analyze existing processes and identify areas for improvement. You will collaborate between cross-functional teams, including solution and portfolio architects, technical experts and Security & Compliance teams and implement changes to optimize efficiency and productivity in our processes and frameworks.
Overall, you have the opportunity to lead and bring your technical expertise and process analysis skills to enhance the efficiency and value of the Marketing Processes.

Key Responsibilities:

• Your main customer is Integrated Marketing Services, a unit which provides technology enabled services to the different business units and Markets across the company.
• Provides deep specialist guidance and support in their specific specialties (e.g. artificial intelligence, robotic process automation, machine learning).
• Supports the integration of solutions with various technologies.
• Supports and influences the technical activity (design, build, testing) in significant or complex workflows.
• Recommends improvements for service effectiveness and efficiency using emerging technologies and methods.
• Advises the product team on optimal technology solutions, aligning business and technical visions.
• Develops and reviews standards, documentation, and working methods in their expertise.
• Conducts preliminary studies and creates system specifications.
• Evaluates options and applies sound judgment to develop specialized solutions.
• Ensures operational readiness by defining global procedures and processes.
• Meets IT customer and consumer requirements while maintaining service quality and considering cost-effectiveness.
• Serve as the subject matter expert on innovation for Marketing processes, providing guidance and recommendations on, implementation, of IT systems and tools to optimize processes and deliver value to the business.
• Work with stakeholders to understand business requirements and identify opportunities for Marketing process improvement.
• Collaborate with innovation teams or other operational teams related to Marketing Operations.
• Collaborate with the relevant IT product managers to ensure solutions are implemented that to meet business requirements.
• Provide ongoing support and maintenance for new tools and processes.

Skills Required:

• Understanding of Marketing processes and ability to translate it into application requirements.
• Familiarity with marketing workflows and processes, content platforms (DAM, Drupal, CRM platforms, Social Media Platforms) and new Technlogies applied to Marketing operations (AI technologies), automation (RPA).
• Experience in working with IT consumers, understanding requirements and opportunities and translating them into solutions and taste-testing minimum viable products.
• Continuous Integration and Deployment: Familiarity with CI/CD practices and tools for automating software build, test, and deployment processes.
• Performance Optimization: Knowledge of techniques and tools for optimizing software performance, including profiling, code review, and performance testing.
• Vendor Management: Ability to evaluate and manage relationships with third-party vendors, ensuring the successful implementation and integration of their solutions.
• Documentation and Technical Writing: Strong skills in documenting technical specifications, system architecture, and user guides, facilitating knowledge sharing and future maintenance.
• Data Analytics and Business Intelligence: Familiarity with data analytics tools, data visualization.
• Logical and algorithmic thinking.
• Strong problem-solving skills.
• Experience with project management tools such as Jira, Asana, or Trello.
• Understanding of Product Development Lifecycle (PDLC) - Discovery methodologies, Design thinking and Design validation approach.
• Familiarity with digital marketing tools, such as Adobe Creative Suite, Google Analytics, and social media platforms.
• Proficient in the use of the Microsoft Office Suite, including Excel, PowerPoint, Mural, Visio.

What will make you successful:

• Bachelor’s Degree in computer science, management information systems, or related field is an advantage.
• 3+ years of significant administrative responsibility provisioning, configuring, and managing cloud hosted services/on-premise platforms in workflow technologies, in particular JIRA/Confluence configuration skills are required.
• Professional certifications like Jira Project Administrator, Jira Service Desk Administrator, Agile Team members, Jira Administrator, Confluence Administrator, System Administrator Experience in Jira.
• Comprehensive experience with databases (in the cloud and on-premises) and practical programming skills.
• Experience in master data modelling and classification of data.
• Experience with REST, JSON, XML, or SOAP web services.
• Knowledge of SSO, RBAC, MFA in Azure AD, and modern authentication.
• Awareness of cybersecurity threats and best practices.
• Proficiency in defining and delivering MVPs quickly with high adoption rates.
• Project Management.
• Experience in application development that demonstrates thorough knowledge of the Product Development Life Cycle.
• Experience working in an Agile/DevOps environment using design thinking methodology Experience communicating with all levels, management, engineering, and end users.
• Experience having worked in a global environment, collaboratively with cross-functional & virtual teams.

Are you passionate about Website Content Management and Digital? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.

With you we will:

• Maintain content, develop new pages, and ensure overall UX quality and consistency across assigned Nestlé websites using Drupal Content Management System (CMS) capabilities;
• Ensure content is accurate and published in a timely manner;
• Work closely with a team of expert in areas of website optimization, SEO and Analytics;
• Identify opportunities to enhance websites, automate some activities and continuously improve the service provided to our partners.

You are:

• A professional with 1+ years of experience managing websites and content, using CMS platforms (Drupal/WordPress/Joomla/OpenCart etc.);
• Familiar with HTML, CSS and website ecosystem (Analytics, SEO, front-end optimization, UX etc.);
• Familiar with some of the following tools: Google Optimize, Usabilla, Tint, Photoshop, SessionCam, Data Studio, SimilarWeb;
• Confident in English on at least strong Intermediate level (both written and verbal);
• A great communicator and a team player.

Are you passionate about Website Services and Digital? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of Integrated Marketing Services department (Website Services Team).

With you we will:

• Ensure consistent and high-quality delivery of website services including web content editing, website development, technical SEO, optimization, etc.;
• Organize teamwork, provide support to your subordinates, ensure the delivery of high-quality services to satisfy our partners;
• Drive service evolution and develop expertise;
• Maximize team productivity by improving ways of working and processes;
• Collaborate with business partners in the market, business;
• Create service proposals and change requests to the business partners to capture scope expansion;
• Promote the best practices of Nestle in coaching and mentoring own subordinates in order develop their functional and leadership capabilities and prepare talents for the future career steps;
• Align objectives for subordinates with Operational Master Plan and Stream/Department Strategy. Control/feedback/recognition of objective achievement.

You are:

• A professional with 2+ years of work experience on leading position;
• Fundamental understanding of website development activities;
• Skilled in stakeholder management;
• Change agile and a quick learner;
• An experienced professional in analytics, communication, negotiation and time management;
• Able to deal with stressful situations and short deadlines;
• Experienced in working with Content Management Systems (CMS, e.g. Drupal, Magento), website QA, digital marketing campaigns will be a plus.

What’s in it for you:

• Management of teams in fast-growing IT environment;
• Leading of the Global e-Marketing strategy implementation;
• Network with wide range of stakeholders (technical agency, creative agency, SEO agency, brand managers, MSE tool support, Global Web CMS team and other third-party providers of integration for the websites, Brand Websites and SEO experts, Global Marketing Service Leads);
• Ability to practice agile methodologies;
• Project management of multiple IT-related projects.

Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of Business Process Automation Team.

You are:

Experienced and knowledgeable professional who possesses strong leadership skills, exceptional technical expertise in ServiceNow and JavaScript, excellent communication abilities, and a proven track record of successfully leading and mentoring teams to deliver high-quality solutions.

Required Skills:

• Minimum of 5 years of hands-on experience working with ServiceNow platform, including implementation, customization, and administration delegated development experience.
• In-depth knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.
• Minimum of 5 years of hands-on experience working with JavaScript programming, knowledge of HTML and CSS, experience with frameworks and libraries like React or Angular, understanding of asynchronous programming.
• Technical vision of the product forms and flows automation and/or robotic process automation (RPA) including but not limited to WebForms, BluePrism, UiPAth, Automation Anywhere, and provides the leadership, facilitation, analysis and design tasks required by a product or an integrated chain of products.
• Proven ability to lead and mentor a team developers and administrators, providing guidance and support in project execution and technical problem-solving.
• Proficiency in ServiceNow scripting (JavaScript, Glide API), ServiceNow workflows, UI policies, and client scripts.
• Demonstrated ability to analyze complex technical issues, propose effective solutions, and troubleshoot ServiceNow platform-related problems.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams, stakeholders, and clients.
• Experience in managing ServiceNow projects, including requirements gathering, project planning, resource allocation, and timely delivery.
• Proactive in staying updated with the latest ServiceNow releases, features, and industry best practices.

What will be good:

• ServiceNow Certifications: Certified Application Developer, Certified System Administrator.
• ITIL v4 Certifications.