Вакансии в FinTech

We’re expanding our team and looking for a Technical Support Lead!

Responsibilities:

• Establish effective Tech support department work adjusting the workflows, documentation, SLA etc.;
• Managing Technical Support team (define and clearly communicate objectives and goals for the Technical Support team, track team progress and report on work efficiency on a regular basis);
• Act as hands on leader who is able to proactively solve clients issues across a range of topics;
• Collecting as much information as possible about the problem and attempting to solve it independently or escalating it to the appropriate Tech team (QA, developers, BA, DevOps, or system administrators);
• Installing and configuring client connection systems, e.g. accounts, connectors, etc.;
• Responding to client support requests, repairing software system malfunctions, issues and related problems;
• Evaluate and prioritize customer support cases;
• Respond to customer inquiries and assist in troubleshooting and resolving challenges;
• Communicate and resolve customer problems via the Jira system or live chat;
• Tracking and managing work records and documentation.

Requirements:

• Bachelor’s degree in information technology or computer science;
• Proven work experience as a technical support engineer or in a similar role for at least 3 years and as a Technical Support Manager – 2 years;
• To be an escalation point for varied technical support requests and challenges;
• Strong testing skills and knowledge of web services, APIs, and IP-based protocols;
• Ability to troubleshoot complex system and software issues;
• Client-oriented and friendly attitude, attentiveness, self-dependence;
• Knowledge of English at least at the intermediate level.

Will Be A Plus:

• Technical support experience in card processing or fintech company;
• Having a higher or incomplete higher technical education is a plus;
• Jira experience;
• Bachelor’s degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification.

Українська продуктова та сервісна IT-компанія CS в пошуках PL/SQL Developer у свою команду!

Обов'язки:

• Створення та розвиток додатків Enterprise рівня для банківського і фінансового ринків

Вимоги:

• Досвід написання серверного коду (SQL, PL/SQL) для СУБД Oracle Database 11g, 12c, 19
• Досвід оптимізації продуктивності SQL-запитів
• Досвід роботи з розрахованими на багато користувачів системами
• Знання архітектури Oracle

У зв'язку з активним розвитком компанія Tamga відкриває вакансію Керівника відділу маркетингу, який допоможе компанії досягти нових висот та отримати максимальні результати продажу на проекті.

Вимоги:

• досвід роботи Head of Marketing у фінансовій ніші від 2 років.
• досвід управління маркетинговою командою та підбір персоналу;
• розуміння специфіки роботи каналів CPA, email/смс-маркетинг, seo та ppc;
• проактивність, вміння працювати на результат;
• досвід роботи з банківським трафіком та перепродажем трафіку буде перевагою;
• знання англійської мови не нижче upper intermediate
• знання польської мови буде більшим плюсом.

Обов'язки:

• управління відділом маркетингу;
• планування та контроль бюджету;
• розробка та контроль реалізації стратегії просування по всіх каналах (CPA, direct-маркетинг, seo, ppc);
• забезпечення виконання планів на всіх каналах;
• налаштування наскрізної аналітики продажу;
• пошук нових каналів маркетингу;
• аналіз вирви та продукту;
• впровадження нових рішень для покращення вирви та підвищення конверсій.

And now, in connection with active development, we are looking for candidates for the position of Project Manager, who are ready to actively work on the development of the project, develop creative concepts of product promotion and are ready to take responsibility for the result.

You are our ideal candidate if you have:

• work experience in the financial sphere, project management experience from 2 years;
• experience in team management and personnel selection;
• experience of starting a project from scratch will be an advantage;
• ability to analyze new markets, competitors, form a strategy and positioning of a new product;
• proactivity, ability to work for results;
• knowledge of the English language is not lower than upper intermediate;
• knowledge of the Polish language will be a big plus.

Responsibilities will include:

• formation of proposals regarding the project development strategy in the short and long term, as well as its protection before the shareholder;
• formation and protection of the financial model of the project (together with a financial analyst);
• analysis of competitors, formation of UTP of the product;
• development of marketing strategy and ways/channels of promotion;
• formation and management of a multifunctional team (IT, marketing, analytics, finance);
• monthly budgeting, resource management;
• ensuring the implementation of key KPIs of the project within the framework of the agreed financial model, direct responsibility for the profitability of the project.

Here at Master of Code Global (MOCG) we are expanding our BA community of experts and looking for a senior BA specialist to join the E-commerce Product team in the fintech area. We are developing a high-quality Leasing platform which is being used by B2B and B2C end customers.

Required background and skills:

• 4+ years of solid experience as a Business Analyst in the IT industry using Scrum
• Experience in E-commerce, fintech, and automotive domains
• Upper-Intermediate English level is a must
• Strong knowledge and experience in various business analysis activities across the entire software development life cycle as well as different delivery methodologies, requirements elicitation techniques, as well as scope and risk management
• System analytics skills
• CRM platform experience
• High flexibility to adapt to changing stakeholders’ requirements but at the same time ability to structure, control, and prioritize the process
• Experience using requirements management tools (at least Confluence)
• Awareness of the latest UI/UX trends in web and mobile development
• Proficient in writing functional and non-functional requirements
• Modeling skills to represent requirements information in graphical form: BPMN or UML diagrams
• Excellent problem-solving, analytical, and investigative skills
• Excellent communication, presentation, and negotiation skills
• Motivated by research, investigations, and learnings

Responsibilities:

• Own the Requirements Management Process within the Master of Code Global product teams assigned to in partnership with other Business Analysts on the team. This includes:
  • Scope elicitation, and requirements management
  • Roadmap identification and features/backlog prioritization together with other Business Analysts, Product Managers, and other key stakeholders
  • Research, analysis, definition, and full documentation of the requirements, incl. creating necessary system diagrams, a detailed breakdown of functional and non-functional requirements
  • Managing expectations of the Product Manager and other stakeholders providing product features ideas as well as the development team
  • Requirements must be prepared in the format ready for the development and testing team to easily and efficiently create estimates for the work to be done
  • Consulting the team during the development and testing phases
  • Manage business flow in the BPMN modeler tool
• Contribute to the continuous improvement of business analysis practices used at MOCG as well as other procedures within the company

Nice to have skills:

• Experience in UX/UI prototyping
• Demonstrated direct working experience with stakeholders from Western Europe (France, DACH region)
• Proficiency in German/French languages will be a plus

Paymentwall is rapidly expanding and to support our growth we currently looking to recruit a Payments Team Project Manager. The purpose of this position is to manage the Payments Team Projects from conception of ideas to the delivery of products and services. As Project Manager, your main focus will be on bringing business deals to project closure, making sure all technical aspects of the project are running smoothly.

At Paymentwall you will get the opportunity to work in a high-speed, innovative, exciting and successful company with amazing colleagues from different global offices.

Responsibilities:

• 360-degree management of projects from start to finish;
• Co-ordinating several with key project stakeholders both internal and external;
• Co-ordinate project requirements with Product Management, Operations, Legal and Risk department and other departments as necessary;
• Creating technical specification for the projects and products;
• Report on completed actions, achievements & productivity of projects;
• Quality management of the project and its deliverables.

Requirements:

• Education: at least obtained a bachelor degree, preferably in an IT related field;
• 2+ years experience in an IT Management role;
• Excellent at clear communication;
• Ability to handle many projects running simultaneously;
• Strong SQL knowledge is a big plus;
• Experience in Payment projects is a big plus;
• Experience with different APIs;
• Experience in the creation of tech specifications for the development team;
• Excellent English language skills both verbal and written.

We are seeking a passionate and experienced Marketing Specialist – Events Management to join our team and spearhead our events management efforts. If you thrive in a fast-paced environment and possess excellent organizational and creative skills, this role may be for you!

As the Marketing Specialist – Events Management, you will be responsible for planning, coordinating, and executing all company events, including trade shows, conferences, product launches, and community outreach programs. You will work closely with the marketing team to ensure that events align with our overall marketing strategies and objectives.

Responsibilities:

• Plan and execute all aspects of company events, including concept development, venue selection, budgeting, scheduling, vendor management, and on-site coordination.
• Collaborate with internal teams to develop event themes, messaging, and promotional materials that effectively communicate our brand identity and key messages.
• Coordinate logistics for events, including booth setup, signage, audiovisual equipment, catering, and transportation.
• Develop and maintain relationships with vendors, sponsors, and partners to secure resources and support for events.
• Utilize various marketing channels, including social media, email campaigns, and traditional advertising, to promote events and drive attendance.
• Track and analyze event metrics and feedback to measure the success of each event and identify areas for improvement.
• Stay current on industry trends, best practices, and emerging technologies related to event management and marketing.
• Increase brand awareness and generation of leads for the sales and business development team by organizing events and participating in relevant conferences.

Requirements:

• Minimum of 2-3 years of marketing and event management experience in a product-led company, preferably a B2B product.
• Ability to multi-task and work well under pressure.
• Possesses keen attention to detail.
• Creative and able to think out of the box.
• Excellent organizational and project management skills.
• Strong communication and interpersonal skills.
• A good team player with a strong sense of responsibility.
• Able to use own initiative and prioritize workload.
• Excellent influencing skills.
• Experience with website Content Management Systems (CMS) and social media platforms.
• Our company has a global reach which requires this role to manage events in different cities around the world. Availability and ease of travel are required.