Вакансии Business Analyst

We are looking for a skilled and motivated Business Analyst ready to take on a challenge and implement complex business logic from the educational domain related to research information systems into a set of clear requirements for back-end and front-end developers. Be prepared to be in constant contact with the customer. Focus and attention to detail are highly desired for the potential candidate. Flexibility, solid soft skills in communication, and critical thinking are welcome in our friendly team.
This role offers the opportunity to work on a stable and long-term product from Switzerland, with strong potential for growth and professional development.
We will be happy if you have the necessary skills and will join us.

Description

The client is one of the most famous Swiss universities, traditionally featuring in various TOP-100 world universities rankings. Being an innovative institution, the university has gone through a digital transformation in recent years. We are working on the solution that combines features of the Research Information System and Campus Management Platform.
As a Research Information System, the solution allows to track the academic progress of the research fellows within the university. The system automatically generates personal reports for researchers based on a list of KPIs, such as number of the academic publications within a certain timeframe and department, number of the research grants obtained and amount of funds raised for each etc. Reports can be used for personal reasons as well as to make decisions about the academic promotion of the university staff. The Research Information System is currently used within the medical faculty, however, the expansion to other faculties is expected in the near future. As a Campus Management System, the solution can be useful in several ways: to generate professors’ and students’ personal schedules, assign rooms and track professors’ workload.
The project offers complex business challenges from the perspective of business logic and opportunities for growth and personal development.

Requirements

We are looking for a Business Analyst who:

• Has 4+ years of experience as a Business/System Analyst;
• Has analytical and communications skills necessary to gather and define business requirements and translate them into solutions;
• Has strong system analysis skills (data modelling);
• Has an understanding of REST API;
• Has the ability to read JSON and describe new ones in detail for the request/response models of the endpoints;
• Has basic knowledge of SQL and understanding of how relational databases work, ability to read the DB schema;
• Has Advanced English level;
• Is familiar with AI tools like Zapier, N8N for agent design, deployment and monitoring OR Lovable, v0, bolt for app prototyping;
• Has proven experience working with product development (nice to have).
• Manifests KindGeek corporate values – trust, transparency, social responsibility, and a sense of beauty.

Responsibilities

As a Business analyst, you will:

• Define and prioritize high-level requirements;
• Specify low-level requirements based on spoken and written communication with the technical customer and ensure alignment with business goals and objectives;
• Create, maintain, and prioritize the product backlog.
• Clearly define user stories and acceptance criteria and prioritize based on business value and dependencies.
• Review visual prototypes;
• Analyse 3rd parties API documentation and create integration requirements for back-end developers.
• Facilitate estimation sessions with the development team;
• Develop and communicate the product vision and roadmap to the Agile team.
• Participate in sprint planning sessions to provide clarity and detail necessary for the team to understand the product backlog items.
• Validate the delivered functionality to ensure it aligns with business needs.

What is the project, and why should you care?

Symphony Solutions is a Cloud and AI-driven IT company headquartered in the Netherlands. We are a premier software provider of custom iGaming, Healthcare, and Airline solutions. Devoted to delivering the highest quality of service, we offer our expertise in full-cycle software development, cloud engineering, data and analytics, AI services, digital marketing orchestration, and more. Since our founding in 2008, Symphony Solutions has been serving many international clients primarily in Western Europe and North America.
We are seeking a highly skilled Business Analyst with a strong background in AI-driven software development projects and proven expertise in one or more focused domains such as Sports Betting and iGaming, Retail, and the Airline industry.
This is a key role where you will bridge the gap between our clients, development teams, and stakeholders, and contribute to high-impact AI-based projects and digital transformation initiatives.

You will be an excellent fit for this position if you have:

• Minimum 5 years of experience as a Business Analyst in the IT software development industry.
• Proficiency in business process modelling (BPMN, UML), requirement elicitation techniques, and analytical tools (e.g., PowerBI, Tableau).
• Demonstrated experience in delivering projects involving Artificial Intelligence solutions.
• Solid understanding of AI technologies usage in business, data lifecycle, and their business applications, especially in regulated industries.
• Excellent command of English (min B2+ / C1 level), both written and spoken, with the ability to communicate complex ideas to both technical and non-technical audiences.
• Familiarity with Agile methodologies (Scrum, SAFe) and experience working in cross-functional teams.
• Exceptional critical thinking, adaptability, and ability to handle complexity and ambiguity effectively.
• Emotional intelligence and effective communication, stakeholder management, and negotiation skills.

Preferred

• Domain experience in Sports Betting, iGaming, Retail, or Airline industries.
• Certifications in business analysis, Agile methodologies, or relevant AI/Machine Learning courses.

Here are some of the things you’ll be working on:

• Elicit, analyse, and document detailed business and system requirements for AI-based solutions.
• Conduct market research and competitor analysis to identify opportunities for leveraging AI technologies effectively
• Conduct gap analyses, impact assessments, and feasibility studies for AI initiatives.
• Collaborate with clients from different sectors, understanding their specific regulatory, operational, and technological landscapes.
• Translate business needs into functional specifications, contribute to non-functional requirements and product roadmaps.
• Work closely with product owners, solution architects, and development teams to ensure requirements are properly implemented and deliver business value.
• Create comprehensive documentation including user stories, functional specifications, and process flows.
• Support user acceptance testing (UAT) and ensure the solution meets both business and technical expectations.
• Monitor project progress, risks, and dependencies, ensuring transparent communication across teams.
• Actively participate in pre-sales activities, including proposal creation, client presentations, RFP responses, and demo scenario development.

CodeIT is looking for a self-driven and ambitious Senior Business Analyst to join our team on a full-time basis. If you are ready to work on multiple projects and create a variety of solutions – please, feel free to contact us to discuss possible cooperation.

Project Overview

Our client is one of the leading beauty salon chains in the U.S. market. The company has an established and large-scale digital product ecosystem – including both customer-facing applications and internal systems (such as accounting, CRM, billing, etc.).
The project involves long-term collaboration that includes maintaining existing solutions, gradual modernization of client-facing applications, and the development of new features for end-user products.
This is a great opportunity to work with real business-critical systems while combining stability with continuous growth and improvement.

Required skills

• 4+ years of experience in business analysis of IT projects
• Understanding of business analysis in different methodologies (Waterfall, Agile)
• Understanding of IT industry and software development
• Experience in creating project documentation and other materials (UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, User Interface Design Specifications, User Stories)
• Conducting/facilitation of meetings and presentations
• Basic knowledge of one programming language would be a plus
• Experience in presales activities
• Product management background
• Strong verbal, written, and interpersonal communication skills with all levels of the organization
• Upper-intermediate oral and written English
• Strong analytical and self-management skills

Responsibilities

• Perform requirements elicitation (both on the pre-sale stage and during the project implementation)
• Collaborate with stakeholders to elicit, communicate, and maintain requirements
• Analyze requirements, document, and model them
• Manage requirements

Responsibilities:

• Organize and participate in discovery analysis sessions with stakeholders.
• Gather and document requirements: develop Business Requirements Documents (BRD), Functional Specifications (FSD), and User Stories aligned with client objectives.
• Create and maintain Use Cases, User Stories, and Acceptance Criteria for MVPs and further releases.
• Create process diagrams, user flows, and data flow diagrams based on gathered insights.
• Own the requirements backlog, ensuring traceability, prioritization, and change management throughout the project lifecycle.
• Support early-stage project scoping: Assist Tech Leads, PMs, and Sales teams during the project estimation and solution shaping phases.
• Facilitate clarification discussions, validate requirements, and ensure proper communication flow between business and technical teams.
• Summarize findings and present business solutions in a clear, client-friendly manner.
• Optional, depending on previous experience: contribute to business proposals and project outlines; act as a proxy PO for short discovery-to-MVP engagements when needed.

Requirements:

• 3+ years of experience as a proficient Business Analyst, preferably in IT outsourcing or consulting companies.
• Proven expertise in eliciting, analyzing, documenting, and managing business, functional, and non-functional requirements.
• Demonstrated ability to effectively collaborate with diverse stakeholders, including clients, delivery teams, and third parties.
• Strong analytical and critical thinking skills with high attention to detail and a structured approach to problem-solving.
• Solid experience in using modelling standards and techniques (UML, BPMN, flowcharts) to map business processes.
• Proficiency in writing clear, comprehensive, and actionable User Stories, Acceptance Criteria, and Use Cases.
• Self-starter attitude: able to operate independently based on high-level project goals, comfortable in ambiguity.
• Upper-Intermediate (B2), both written and spoken.
• Hands-on experience with modern collaboration and documentation tools (Jira, Confluence, Miro, FigJam, Lucidchart, etc.).
• Understanding of SaaS, PaaS, web-based applications, and/or mobile product ecosystems.

Nice to have:

• Prior experience in retail, e-commerce, or EdTech domains.
• Familiarity with NGO, governmental, or public sector projects.
• Basic understanding of API integrations and software design fundamentals
• Previous exposure to discovery phase workshops and pre-sales consulting activities.
• Polish speaking or written is optional.

Якщо ти талановитий Head of Analytics, хочеш реалізовувати масштабні проєкти та створювати ігри світового рівня — приєднуйся до VOKI team

Ми просто створені одне для одного, якщо ти:

• Маєш досвід роботи на аналогічній позиції від 3х років (у продуктовій або геймдев компанії)
• Досвід самостійного ведення/реалізації проектів
• Знання Python та бібліотек numpy/pandas або R (або готовність швидко вивчити)
• Досвід використання BI інструментів, наприклад Tableau, PowerBI та ін.
• Досвід побудови продуктових та бізнес-метрик
• Знання принципів А/Б тестування та аналітики експериментів
• Знання SQL (вміння писати складні запити)
• Розуміння принципів машинного навчання, досвід застосування ML моделей у продi
• Маєш досвід управління командами
• Відмінно взаємодієш/комунікуєш при крос-функціональній взаємодії

Що потрібно буде робити:

• Займатися стратегічним розвитком аналітики у компанії
• Керувати командою аналітиків та займатися їх розвитком, забезпечуючи високий рівень професіоналізму та ефективності
• Підтримка крос-проектності.
• Налаштовувати та оптимізувати взаємодії між відділами та аналітичним відділом, для забезпечення ефективності роботи
• Займатися розвитком у напрямку AI у процесах відділу, методах роботи
• Працювати над покращенням якості аналізу, звітів, формування релевантних гіпотез
• Приймати “активну участь у житті” продуктів та компанії
• Допомагати у розвитку ML напряму всередині компанії

Our customer is a large, public, cyber charter school in the USA. As part of a broad initiative to enhance learning and training opportunities for employees, the school has teamed up with top specialists to create the Academy. This innovative learning environment offers course-takers convenient access to diverse training materials anytime, anywhere. It offers a digital learning environment where students can study at their own pace while receiving support from certified teachers. The Academy aims to be a comprehensive one-stop system, facilitating role-specific courses and fostering continuous development for employees. If you’re passionate about shaping the future of learning and professional growth, this opportunity is for you!

Hard skills:

• 3+ years of experience as a Business Analyst;
• Strong knowledge of Business Analysis discipline;
• Strong technically/understand development;
• Experience in the educational domain (must have);
• Good communication skills;
• Analytical and problem-solving skills;
• Able to excel with detail-oriented tasks;
• Good adaptability with pulling requirements from the client and also explaining those to technical teams;
• Experience with LMS is a plus;
• Upper-intermediate or higher English level.

Responsibilities:

• Collect the requirements from the client;
• Decompose them with the team;
• Prepare project documentation;
• Translate the requirements to the development team.

Requirements:

• Experience: At least 2 years of experience as a business analyst.
• English Language Proficiency: Upper-Intermediate or higher.
• Strong Analytical and Problem-Solving Skills.
• Excellent Communication and Interpersonal Skills.
• Ability to Collaborate Effectively with Cross-Functional Teams.
• Experience with Business Process Modeling and Documentation Tools.
• Knowledge of Project Management Methodologies and Tools.
• Understanding of UI/UX and Web Application Principles. Experience in Teamwork.

Responsibilities:

• Work with stakeholders to understand their needs and gather detailed business requirements.
• Monitor competitors and similar projects in the market.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Develop and document business process models to illustrate the current and future state.
• Formalize and manage requirements.
• Design technical and process solutions that align with business needs and goals.
• Collaborate with the development department and other departments to implement solutions and ensure they meet business goals.
• Communicate with developers, clients, and end-users.
• Create and maintain detailed documentation of business requirements, processes, and solutions.
• Participate in testing and validation of new systems and processes to ensure they meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts. Participate in market research.

We are looking for a highly skilled Business Analyst with experience in software development projects, particularly in outsourcing environments. The ideal candidate will be responsible for gathering, analyzing, and documenting business and system requirements, as well as supporting discovery and pre-discovery phases. This role requires strong analytical skills, attention to detail, and the ability to communicate effectively with clients and stakeholders.

Responsibilities:

• Conduct and facilitate Discovery Sessions with clients.
• Create and maintain BA artifacts, including traceability matrices, functional specifications, use cases, UML and BPMN diagrams, and acceptance test plans.
• Document business processes and project scope.
• Identify and analyze project stakeholders.
• Conduct competitor analysis to support business decisions.
• Work collaboratively with the Customer and Project Manager to create user stories and functional requirements.
• Identify, track, and prioritize changes to requirements and manage the backlog.
• Collaborate with UI/UX Designers to enhance user experience and interfaces.
• Facilitate requirements prioritization and ensure traceability.
• Establish and monitor requirements management processes throughout the project lifecycle.
• Create low-fidelity prototypes to validate concepts.
• Conduct user research, including persona development, user journeys, and user testing.
• Define acceptance criteria for functional and non-functional requirements.
• Evaluate potential software solutions, including existing and open-source components, to ensure alignment with business needs.

Required Skills & Experience:

• 1.5+ years of experience in Business Analysis for software development projects.
• Strong understanding of Agile methodologies and the Scrum framework.
• Experience in using management tools such as JIRA and Confluence.
• Hands-on experience in writing business and technical documentation.
• Familiarity with epics, user stories, and backlog management.
• Knowledge of UX principles, prototyping, and sketching.
• Proficiency in notation systems and business process modeling (UML, BPMN, ERD, Context Diagram).
• Experience with elicitation techniques, including workshops, document analysis, and interviews.
• Ability to analyze competitors and market trends within various domains (retail, e-commerce, CRM, ERP, etc.).
• Strong communication skills with the ability to confidently interact with clients and stakeholders.

Nice to Have:

• Knowledge of BA standards (PMI, IIBA, Enterprise Architecture).
• Experience with data analytics methodologies and tools.

Qualifications:

• English level: Upper-Intermediate or Advanced (no compromises – ability to communicate fluently and document requirements effectively).
• Strong ability to prioritize and justify business functionalities to clients.
• Expertise in forming and documenting BA artifacts.
• Ability to crystalize business ideas together with clients and structure projects effectively.
• Experience in working on active projects and seamlessly integrating into ongoing workflows.

We are looking for a highly skilled Senior Business Analyst. You will play a pivotal role in driving the success of our complex gambling platform by defining features, outlining business logic, and managing intricate requirements. You will have the opportunity to create an impact by streamlining processes, addressing ambiguity, and delivering robust solutions.

All you need is:

• Experience:
  • 3+ years as a Business Analyst or Systems Analyst;
  • Proven experience working on complex systems with high levels of dependencies and limited documentation.
• Skills and Expertise:
  • Advanced analytical and problem-solving abilities with a data-driven approach;
  • Strong understanding of APIs, system integrations, and data mapping;
  • Proficiency in business process modeling (BPMN) and UML;
  • Excellent communication, presentation, and interpersonal skills to interact with varied stakeholders and gain their trust;
  • Ability to influence without authority using logical reasoning, data, and facts;
  • Strong understanding of SDLC and Agile methodologies;
  • Ability to decompose complex problems into manageable solutions with clear, logical steps;
  • Adaptability to deal with high ambiguity and prioritize effectively in a dynamic environment;
  • Familiarity with designing interfaces through wireframes and mockups;
  • Advanced knowledge of tools like Jira, Confluence, and diagramming tools (e.g., Visio, Lucidchart);
  • Proficiency in creating and maintaining structured documentation for long-term usability.
• Language:
  • Professional English with excellent written and verbal communication skills.

Your daily adventures will look like:

• Collaborate with stakeholders to elicit, analyze, and document business requirements, translating them into clear, actionable specifications for the development team;
• Design and manage functional and non-functional requirements, including user stories, wireframes, and acceptance criteria;
• Map and analyze complex data structures and APIs to ensure seamless system integrations;
• Act as a communication bridge between technical teams and stakeholders, ensuring alignment on objectives, priorities, and deliverables;
• Create and maintain comprehensive documentation, including Vision and Scope, BRDs, SRS, user manuals, and maintenance guides;
• Define and visualize workflows using BPMN or UML to support process improvements;
• Assist in backlog management by structuring product backlog items, identifying dependencies, and ensuring clarity for the development team;
• Conduct ongoing analysis of product features to identify risks, opportunities, and optimization strategies;
• Actively support the Software Development Life Cycle (SDLC) by ensuring deliverables align with business goals;
• Provide training and knowledge-sharing sessions for internal teams to enhance system understanding and adoption of best practices.