Вакансії Business Analyst

We are looking for a Business Analyst to join a fast-growing team in the eCommerce sector. This project focuses on enhancing the customer experience by overhauling the current online platform and implementing new features. The aim is to develop a seamless, user-friendly eCommerce platform that integrates with retail operations and improves customer engagement.

Your future responsibilities:

• Gathering information, describing, and modeling business processes within the E-commerce department, as well as related departments involved in E-commerce processes.
• Identify key performance indicators, analyze the sales funnel, and find growth points.
• Analyze performance and propose suggestions for process optimization within the online sales division.
• Analyze and formalize customer business requirements.
• Formalize technical specifications for development.
• Collaborate with development teams during the implementation and testing phases.
• Write technical documentation and user manuals.
• Conduct performance analysis and prepare relevant reports.
• Knowledge of UseCase and UserStory development.

Your professional qualities:

• Minimum 3 years of experience (preferably in e-commerce).
• Experience with mobile applications.
• A higher education degree related to analytics, economics, or mathematics.
• Strong skills in gathering, analyzing, and formalizing requirements.
• Experience working with systems such as Magento, Google Analytics, Appsflyer, Jira, Confluence, ERP, and CRM.
• Understanding of process testing basics and E-commerce structures.
• Strong presentation and decision-justification skills.
• Experience with process, data, object, and system modeling – BPMN, UML.

Nice to have:

• Experience with Power BI.
• Experience writing SQL queries.
• Familiarity with statistical analysis methods and probability forecasting.
• Intermediate level of English.
• Basic programming knowledge, including object-oriented programming.

You will be an excellent fit for this position if you have:

• Experience:
  • At least 2 years as a Product Owner or similar role (Business Analyst, System Analyst, Quality Assurance Analyst).
• Skills Requirements:
  • To execute tasks, technical understanding is required in the following areas:
    • Requirements lifecycle
    • Product backlog management
    • Product development architecture
    • Software development
    • Scrum and Agile development methodologies
    • User experience principles
    • Coding and designing (nice to have)
• Communication Skills (Proficient in English)
  • Use of verbal, nonverbal, and written communication skills to create and convey product goals. Reporting insights that allow them to maximize product value and address issues during the early stages of development.
• Analytical Skills
  • Ability to analyze various issues and find workable solutions as quickly as possible. Identify, collect, and analyze information, use reason to solve complex problems, and make decisions based on logical conclusions.
• Decision Making
  • Use technical, analytical, and communication skills to make crucial decisions regarding their product’s success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option, and implement/evaluate the results.
• Organisational skills
  • Skills in establishing and managing processes, adapting them as necessary, and leading productive, inclusive meetings that foster collaboration and decision-making
• Leadership
  • You will lead a team (without being a manager), therefore you must be able to demonstrate effective leadership techniques. Bring vision to the team, mentor where needed, and negotiate with team members and the wider business.
• Conflict Resolution
  • You will act as a mediator if/when conflict arises to ensure that the development stays on schedule. You will have the ability to resolve disputes over resource or power dynamics, using active listening skills to consider both sides and then make the decision.
• Professional Certification:
  • PSPO level 1 or similar, but not a requirement

Here are some of the things you’ll be working on:

• Manage Product Backlog Formulating the list of backlog items and prioritizing them as per the critical business objectives.
• Define Sprint Objectives The product owner defines the suggested sprint objective which will serve as a base to determine the sprint goal.
• Review and approve the work done by the development team: The product owner inspects the product increment made by the development team in each iteration, from design preparation to production release verification.
• Provide effective communication to the stakeholders of the project: The Product Owner is the central communicator between the development team and the stakeholders. They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.
• Backlog Refinement: Ability to prioritize, enhance, and finalize the items with the team before the sprint planning.
• Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The Product Owner will gather and prioritize operational changes and include them within the Product Backlog for future sprint iteration.
• Define Acceptance Criteria for their Product: The Product Owner must know what they want their product features to achieve. Having strongly defined acceptance criteria is vital to ensure that the Product performs to the expected standard. A/C’s should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.
• Gather Functional and Non-Functional Requirements: The Product Owner will ensure that all requirements are gathered and that they meet the Product Manager’s expectations.
• Maintain Requirements: Requirements may be adjusted during the project lifecycle, this is to be expected in a dynamic environment such as ours. If a requirement is adjusted then this must be reflected at the appropriate level (Epic, Story).
• Verify Requirements: Once the requirements, functional and non-functional, have been gathered from the Stakeholder the Product Owner will confirm and agree that the requirements are fit for purpose and use.
• Create and Maintain Epics, Stories, Use, and Edge Cases. Although the creation of these artifacts may be done by another team the Product Owner holds accountability for the quality of their content.
• Participate in OKR planning: Working closely with stakeholders and participating in quarterly OKR planning for the product, including estimating their achievement.

We are looking for a Senior Business Analyst with Data background to join our team.

Job Description:
Development and cloud migration for a software platform designed to support medical affairs in business transformation, operational excellence, and connectivity. The platform helps manage medical evidence generation, grant programs, and communication activities.

Responsibilities:

• Participating in requirements validation, including user testing sessions;
• Documenting requirements in a format of user stories/use cases/others;
• Supporting requirements validation, preparing information and presentations for stakeholders and team members to address questions regarding proposed product decisions;
• Differentiate high priority requests for each stakeholder type and prioritize requests within the project;
• System analysis and process flowcharting, strong with documentation and UAT execution;
• Keeping up to date product specifications for knowledge sharing between project team;
• Manage meetings with stakeholders to elicit requirements;
• Monitoring and ensuring consistency across products/solutions;
• Assisting with communication between project teams, improving transparency, and radiating information;
• Proactively work with business lines identifying opportunities for enhancing operations through the application of technology.

Qualifications:

• Experience: 5+ years in Business Analysis or related field with data-driven projects;
• Methodology: experience in Agile and Waterfall environments;
• Technical Skills: familiarity with SQL, Power BI, and Snowflake;
• English Proficiency: at least C1 level in English;
• Analytical Skills: strong problem-solving, critical thinking, and system thinking abilities, ability to conduct requirement analysis systematically.

Additional Skills:

• Knowledge of FiveTran will be a plus.

In order to strengthen our team, we are looking for an E-Commerce Business Analyst who is an excellent communicator with advanced analytical and problem-solving skills. We expect you to have deep expertise in the E-commerce domain, analyze existing products and develop new approaches to improve current workflow, follow E-commerce trends and improve products’ performance.

Your skill set:

• 1+ years of experience as a Business Analyst in E-commerce business practice area;
• Thorough understanding of Agile principles, Scrum methodology, and business values;
• Experience in pre-sales and discovery phases;
• Profound E-commerce domain knowledge;
• Strong skills in gathering requirements using BA techniques (interviews, questionnaires, prototyping, document analysis, etc.);
• Experience in writing documentation (User Stories, Use Cases, feature-breakdown lists, etc.);
• Good knowledge of requirements management and task tracking tools (Jira, visualization tools, Google Analytics);
• Proactivity, responsibility, self-discipline, analytical mindset, high communication, presentation, and market research skills, as well as a result-oriented approach;
• Upper-intermediate level of English.

Would be a plus:

• Technical background (as a QA engineer, UI/UX designer, Software engineer, etc.);
• Basic knowledge of software architecture.

Your responsibilities:

• Facilitating technical requirement negotiations between project stakeholders;
• Analyzing current E-commerce products and developing the appropriate model for driving the products’ sales;
• Collaborating with the E-commerce team to produce business solutions that meet the clients’ requests;
• Suggesting recommendations based on E-commerce best practices;
• Developing and implementing new systems to improve the current workflow;
• Preparing technical documentation;
• Researching the E-commerce market and competitor performance;
• Developing reports for management;
• Collaborating with the marketing team to produce E-commerce content for the corporate website;
• Identifying potential risks and proactively suggesting solutions.

We are expanding our Pre-Sale & Tenders department, which is dedicated to conducting extensive business analysis, product consulting, and engaging workshops. We are seeking a driven and detail-oriented Business Analyst to join our strong and dynamic team.

Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to identify and gather detailed product and business requirements.
• Documentation: Create comprehensive epics, user stories, and detailed descriptions of functionality to guide the development team.
• Workshops: Participate in and sometimes facilitate workshops with clients and internal teams to refine requirements and ensure alignment on project goals.
• Tender Documentation: Process tender documentation requirements accurately and ensure all necessary information is compiled and submitted on time.
• Tender Proposals: Prepare detailed and compelling tender proposals that highlight our company’s strengths, capabilities, and understanding of client needs.

Qualifications:

• Mandatory: Bachelor’s degree in Computer Science, Information Technology, or a related field;
• Understanding of Product Development (Auth, User Flows, web/mobile specifics, etc.);
• Proficiency in creating detailed documentation, including epics and user stories;
• Strong organizational skills and attention to detail;
• Excellent written and verbal communication skills.

We are seeking a Business Analyst to join our Marketplace team.

Role Overview:

• You will be responsible for transforming application designs into functional apps on the Creatio Platform.
• Primarily working within Agile scrum teams, you will develop complex business processes and user interfaces using the Creatio platform’s no-code technology.
• Your involvement will span all phases of the application development lifecycle, from design and development to deployment and post-production support.
• You will also serve as an advocate within the broader Creatio Marketplace ecosystem, sharing best practices and insights.

Minimum Qualifications:

• Demonstrated success in delivering applications or technical consulting and solution implementation within a major software domain (such as CRM, no-code platforms, ERP or CMS).
• Ability to analyze, design, and optimize business processes through technology and integration.
• A proactive self-starter who quickly learns new skills and technologies and is enthusiastic about exploring new areas.

Technical Skills:

• Proficiency with APIs.
• Experience in data modeling.
• Familiarity with process modeling tools and best practices.

Preferred Qualifications:

• Knowledge of the Creatio Platform.
• Strong interpersonal and communication skills.
• Bachelor’s or Master’s degree in technology or a related field.
• Coding experience is a plus.

Svitla Systems Inc. is looking for a Senior Business Analyst for a full-time position (40 hours per week) in Ukraine. Our client is a European-based healthcare group that focuses on providing advanced medical services, primarily in assisted reproduction, gynecology, gastroenterology, genetics, and other associated disciplines of women’s health. The company’s clinics offer comprehensive treatment of fertility problems and sterility, including genetic, immunological, and other follow-up examinations, enabling female patients across European markets, including the Czech Republic, Ireland, Netherlands, Finland, Romania, and Estonia, to get reliable care. They provide top-tier medical services by integrating advanced technologies and innovative treatments. They have continued to grow yearly since the foundation in 2014, run by more than 1,000 skilled team members and 450 doctors.
The project duration is around 3 months, and it involves remote engagement.
We seek an experienced Senior Business Analyst to temporarily join the team for the next 3 months. The successful candidate will play a critical role in specifying business processes and requirements for the Digital Suite, which includes applications and solutions such as Electronic Medical Records (EMR), Customer Relationship Management (CRM), the App, and the Data Platform

Requirements

• Proven experience as a Business Analyst, preferably focusing on software projects.
• Strong analytical and problem-solving skills with the ability to work effectively in a fast-paced environment.
• Excellent communication and interpersonal skills with the capability of working collaboratively across different teams.
• Familiarity with EMR, CRM core systems, and Business Intelligence is highly desirable.

Nice to have

• Experience in healthcare-related projects.

Responsibilities

• Work closely with stakeholders to understand and gather business requirements.
• Analyze and map out business processes related to the Digital Suite.
• Develop comprehensive requirement specifications that will guide the development and enhancement of the applications.
• Collaborate with IT and development teams to ensure specifications are clearly understood and implemented effectively.
• Provide regular updates and feedback to project managers and other key stakeholders.

We are seeking a talented and experienced eCommerce Business Analyst to join our dynamic team. As a Business Analyst, you will play a crucial role in our projects, collaborating with cross-functional teams and stakeholders to gather requirements, analyze business processes, and achieve successful project outcomes. Your experience in understanding and translating business needs into technical solutions will contribute to delivering innovative services to our clients.

Your Knowledge and Skills:

• 3+ years of experience as a Business Analyst in the eCommerce domain;
• Experience in business discovery;
• Experience in writing requirements specifications;
• Experience in pre-sale activities and project scoping would be a big plus;
• Practical experience in applying of key business analysis techniques (documenting use-cases, user stories, root cause analysis, prototyping, prioritization, functional decomposition, etc.);
• At least Upper-intermediate level of English (both written and verbal);
• Excellent soft skills (communication, presentation, negotiation, conflict resolution, etc.).

What You Will Do:

• Analyze complex web development project implementations, with the focus on business flows (integration with back-end systems, financial and operational workflows, order fulfillment, etc.).
• Create project documentation, such as BRDs, specifications, user stories, functional and workflow diagrams.
• Participate in pre-sales activities and project estimations.
• Collaborate with clients, stakeholders and 3rd parties, such as other agencies, vendors and service providers to define customers’ needs and understand the problems customers want to solve.
• Negotiate technical requirements between project stakeholders.
• Identify potential risks and proactively suggest solutions.
• Propose recommendations based on industry best practices.

Requirements:

• At least 2 years of experience in the BA, PM, or PO positions in an IT project;
• You deeply know how web services and mobile applications work;
• Deep knowledge of SDLC, experience in applying Agile methodologies;
• Skills in collecting and formalizing requirements, describing tasks, and all the supporting documentation.

Will be a plus:

• Experience in organizing the teamwork of 6+ people (resource management, motivation, organization, communications, control);
• Ability to lead a team.